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Summary of Job Classification:
Assists probation office personnel with administrative, communication, customer service, documentation, and record-keeping duties in support of probation case management and related activities.

The Audio Visual (A/V) Engineer II is responsible for the support and maintenance of courtroom A/V technologies. This includes operating, maintaining, installing, configuring, repairing, and upgrading A/V products in the courtroom while also ensuring optimal performance and integration with other systems such as the Colorado Judicial Department's (Department) network and court reporting equipment. The A/V Engineer II will analyze and resolve A/V issues in a timely and accurate fashion, as well as support user needs where required.

The Senior Audio/Visual (A/V) Engineer is responsible for the support and maintenance of courtroom A/V technologies. This includes architectural design, operating, maintaining, installing, configuring, repairing, and upgrading A/V products in the courtroom while also ensuring optimal performance and integration with other systems such as the Colorado Judicial Department’s (Department) network and court reporting equipment. The Senior A/V Engineer will analyze and resolve A/V issues in a timely and accurate fashion, as well as support user needs where required.

The Senior Customer Support Technician position delivers support to end users in order to utilize Information Technology Services (ITS) programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The Senior Customer Support Technician is also responsible for handling escalated issues (Tier 2) and working with the development teams to improve judicial applications.  Position resides within ITS.

The Senior IT Support Technician is a tier 3 position that supports all computer related functions within the Colorado Judicial Department.  The Senior IT Support Technician performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software.  Assists customers and peer groups with advanced troubleshooting, applications, and hardware installations.

The Audio Visual (A/V) Engineer I is responsible for the support and maintenance of courtroom A/V technologies. This includes operating, maintaining, installing, configuring, repairing, and upgrading A/V products in the courtroom while also ensuring optimal performance and integration with other systems such as the Colorado Judicial Department’s (Department) network and court reporting equipment. The A/V Engineer I will analyze and resolve A/V issues in a timely and accurate fashion, as well as support user needs where required.

Provides highly complex legal editing of opinions for the Colorado Supreme Court.  Provides guidance and research to Supreme Court staff on policy making and legal research related to Supreme Court Justices service on committees, boards and other internal and external bodies.  Assist law clerks on legal research methods insuring constancy in opinions and research methods.

The IT Support Technician I is an entry level position that supports all computer related functions for the Colorado Judicial Branch. The IT Support Technician I performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop, portable and remote devices; all peripheral devices; application and enterprise system support; troubleshooting all computer hardware and software issues; and performs computer repairs, installation and configuration of standard business software, as well as custom court related software.  Assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for ITS computing services and equipment. Duties include scheduling, customer service, testing and quality control.

The IT Support Technician II is a tier 2 position that supports all computer related functions within the Colorado Judicial Branch. The IT Support Technician II performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software.  This position assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for ITS computing services and equipment.  Duties include scheduling and assigning work, customer service, testing and quality control.

The Lead Audio Visual Architect is responsible for the support of audiovisual (AV) technologies used by the Colorado Judicial Department and supervising the AV team.  This classification directs the design, installation, configuration, maintenance, documentation of, and training staff on, AV technologies.

The Technical Support Team Lead supervises and coordinates the statewide IT Support Technicians team in accordance with Information Technology Services (ITS) quality assurance standards.  The Technical Support Team Lead performs a variety of enterprise system support duties including desktop, mobile, and peripheral device troubleshooting of all computer hardware and software issues; performing computer repairs; and assisting customers in setting up new applications, installations and configurations.

Leads in the development of implementation, research, and recommends compensation and classification solutions for the Colorado Judicial Department. 

Performs administrative assistant work in the Colorado Judicial Department.

Supervises a team that provides highly complex legal services, especially legal research, for the entire bench in a judicial district.

Provides management for the Talent Management initiatives of the Colorado Judicial Department.  Develop and maintain a comprehensive Talent Management program encompassing the following areas: full cycle recruitment, Employer Branding, Employee Engagement and Development, Succession & Post Employment Planning, and other areas related to career success.  Collaborates with the training and education units as well as management staff to promote the career development of our employees.  Oversees the full recruitment life cycle for candidates and provides guidance to hiring managers on recruitment strategies and initiatives.  Develops and implements the promotion and marketing of the Colorado Judicial Department as a preferred employer.

The Customer Support Team Lead supervises and coordinates the workflow of the Customer Support Technician team in accordance with quality service standards.  In addition, this position will act as a liaison between external vendors and Information Technology Services (ITS) Senior Management and team members to ensure communication and coordination of customer support center activities such as problem resolution, system upgrades and service level performance of support center technicians.

The Customer Support Technician I position delivers support to end users to assist in their ability to utilize ITS programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The position resides within the Information Technology Services (ITS) division.

The Customer Support Technician II position delivers support to end users in order to utilize Information Technology Services (ITS) programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The Customer Support Technician II is also responsible for assisting with development and delivery of customer communications and training.  Content may be delivered in verbal or written form and may utilize a variety of tools, including email, web, newsletters, marketing brochures, manuals and approved social media.  Position resides within ITS.

Administers the child support services program including serving as liaison between the Judicial Department, the Department of Human Services, the local child support services units, and the federal office of child support services.

Summary of Job Classification:
Provides expert-level, multi-faceted court operations support to the Supreme Court. Works closely with the Clerk of the Supreme Court to facilitate successful office operations and case flow management. Monitors cases to ensure timely processing and actions. Compiles and reviews case reports. Assists with the development, implementation, and communication of office procedures. Handles more complex case processing and docketing. Drafts, edits, reviews, and issues complex court orders. Oversees and reviews the court's weekly case announcement document. Trains and mentors clerk's office staff. Assumes some duties of Clerk of Court as delegated.

Summary of Job Classification:
Position supports technology systems maintained by the Human Resources Division of the Colorado Judicial Department.  This position performs a variety of duties including, but not limited to, user support and training, application, and enterprise system support, troubleshooting software issues, account maintenance and report development.