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The IT Support Technician II is a tier 2 position that supports all computer related functions within the Colorado Judicial Branch. The IT Support Technician II performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software.  This position assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for ITS computing services and equipment.  Duties include scheduling and assigning work, customer service, testing and quality control.

The ITS Business Operations Manager is responsible for supporting, managing, and administering business operations for the ITS Department for the Colorado Judicial Branch. Also responsible for managing the IT organization’s contract-related business processes, ensuring efficiency and smooth workflow of all ITS contract work.

The Lead Business Systems Analyst oversees the Business Analysis team and establishes and communicates the vision for technology products and services supported by the Information Technology Services Division (ITS) of the Colorado Judicial Department from the point of view of customers, end users, and stakeholders.  This includes gathering and analyzing information regarding business cases, proposed projects, service improvements and systems requirements, and reporting this information to stakeholders.

The Human Resources System Owner manages the specialized and internal HR systems, services, and
applications for the Colorado Judicial Department. Duties include collaborating with internal and external
system users to meet business needs, solving technical issues with systems and data exchanges, and
reporting on system usage and potential improvements.

Manages Realtime court reporting services and provides professional Realtime verbatim reporting and transcribing for court proceedings, hearings and conferences.

Manages Realtime court reporting services and provides professional Realtime verbatim reporting and transcribing for court proceedings, hearings and conferences.

Leads in the development of implementation, research, and recommends compensation and classification solutions for the Colorado Judicial Department. 

The Conference and Event Planner/Coordinator plans and schedules coordinated conferences and special events.  This position serves as the primary liaison with internal units and external constituents, providing organizational leadership in developing, implementing and overseeing conferences, events, meetings and trainings for the Judicial Department.

Provides management for the Talent Management initiatives of the Colorado Judicial Department.  Develop and maintain a comprehensive Talent Management program encompassing the following areas: full cycle recruitment, Employer Branding, Employee Engagement and Development, Succession & Post Employment Planning, and other areas related to career success.  Collaborates with the training and education units as well as management staff to promote the career development of our employees.  Oversees the full recruitment life cycle for candidates and provides guidance to hiring managers on recruitment strategies and initiatives.  Develops and implements the promotion and marketing of the Colorado Judicial Department as a preferred employer.

The Customer Support Technician I position delivers support to end users to assist in their ability to utilize ITS programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The position resides within the Information Technology Services (ITS) division.

The Customer Support Technician II position delivers support to end users in order to utilize Information Technology Services (ITS) programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The Customer Support Technician II is also responsible for assisting with development and delivery of customer communications and training.  Content may be delivered in verbal or written form and may utilize a variety of tools, including email, web, newsletters, marketing brochures, manuals and approved social media.  Position resides within ITS.

Leads the Financial Services Division of the State Court Administrator's Office for the Colorado Judicial Department and assists the State Court Administrator in the operations and strategic direction of the Judicial Department.

Leads the Human Resources (HR) Division of the State Court Administrator's Office for the Colorado Judicial Department and assists the State Court Administrator in the operations and strategic direction of the Judicial Department.

Summary of Job Classification:
The Court Program Analyst I participates in program or project management to improve managerial procedures and practices in the Colorado Judicial Department's court systems. 

Manages specific programs or serves as project leader to develop improved managerial procedures and practices in the Colorado Judicial Department’s court systems.

Manages specific programs and / or serves as project leader to develop improved managerial procedures and practices in the Colorado Judicial Department’s court system.

Manages specific programs and / or serves as project leader to develop improved managerial procedures and practices in the Colorado Judicial Department’s court system.

Summary of Job Classification:
Provides expert-level, multi-faceted court operations support to the Supreme Court. Works closely with the Clerk of the Supreme Court to facilitate successful office operations and case flow management. Monitors cases to ensure timely processing and actions. Compiles and reviews case reports. Assists with the development, implementation, and communication of office procedures. Handles more complex case processing and docketing. Drafts, edits, reviews, and issues complex court orders. Oversees and reviews the court's weekly case announcement document. Trains and mentors clerk's office staff. Assumes some duties of Clerk of Court as delegated.

Summary of Job Classification:
Position supports technology systems maintained by the Human Resources Division of the Colorado Judicial Department.  This position performs a variety of duties including, but not limited to, user support and training, application, and enterprise system support, troubleshooting software issues, account maintenance and report development.