Search

Summary of Job Classification:
Manages a case management support services unit within a Probation Department. Supervises Probation Support Specialists to facilitate case processing, documentation, communication, records retention, office management and related activities. Oversees public facing customer service interactions; participates in lobby management; addresses escalated customer service issues. Ensures accuracy, statutory compliance, and timely processing of documentation and records. Assists in the development of policies and procedures for probation client intake and processing. Performs other work that requires extensive knowledge of probation case management and court processes.

Summary of Job Classification:
Monitors and tracks reporting requirements of court appointed guardians and conservators. Assists the Court in assessing guardian and conservator expenditures.

Summary of Job Classification:
Assists self-represented litigants in the effective and efficient processing of court cases while educating self-represented litigants on court statutes, rules, policies, and procedures within legal limitations to ensure that court cases are handled properly and expeditiously.