To best accomplish this objective, ITS staff must:

• promote and enhance efficiencies in the daily operations of the Judicial Branch;
• identify and implement best business practices;
• recommend business and technology policies as appropriate;
• respond to daily Q&As from the the courts and the public;
• update record retention policies and procedures;
• staff various Branch committees;
• develop and support all software applications for the Judicial Branch;
• provide business and application software training;
• work with the field in identifying, developing, implementing and supporting new technologies that will support business needs;
• interface with other agencies in implementing data and information exchanges; and
• design, implement and support the technical infrastructure needed to conduct the Branch’s business.